December 16, 2009
The continuing expansion of free Wi-Fi access is gaining momentum with the announcement that McDonald’s is planning to remove access charges in its restaurants that offer Wi-Fi. Their hope is that you’ll grab a coffee, a shake or some fries while you’re there, but within a month or so, you won’t have to. Wi-Fi access [...]
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December 5, 2009
An article in the Dec. 14 Business Week slams social media and accuses proponents of making wildly inflated claims about how effective it can be. While the article makes some valid points about the disclosure of corporate information, it exaggerates those risks and overlooks the benefits of engaging customers and prospects with social media tools. [...]
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